   Introduction to Business Analysis: Defining Successful Projects培訓

Defining Business Analysis
Overview of the business analysis discipline

Key roles and responsibilities
Distinguishing between business analysis and other related disciplines
Introducing the business analysis framework

The framework and the Business Analysis Body of Knowledge? (BABOK?)
Industry best practice from the International Institute of Business Analysis (IIBA?)
Capturing Business Requirements through Elicitation
Gathering business needs at the organisational or department levels

Performing needs analysis
Choosing the best elicitation technique
Soliciting enterprise-level contextual analysis using strategic, tactical and operational tools
Identifying the nine elicitation techniques

Verifying the necessary steps to gather information
Recording and confirming elicitation results
Conducting Enterprise Analysis
Analysing the business landscape

Categorizing and prioritizing business needs and issues using affinity diagrams
Assessing business capabilities and gaps
Detecting problems and finding opportunities

Exposing root causes of problems
Finding opportunities for growth
Identifying elements of the initial solution scope
Developing action-oriented business initiatives to address business needs and opportunities
Measuring the feasibility of options

2x2 analysis grid
Prioritization matrices
Anticipating project benefits and costs
Documenting critical project parameters

Building SMART project objectives
Specifying critical project elements and deliverables
Planning and Monitoring the Business Analysis Process
Planning for requirements analysis

Documenting assumptions, ground rules and templates
Producing a requirements development plan to guide and manage the process
Building the communication plan
Performing stakeholder analysis

Identifying key stakeholders
Analysing the impact stakeholders have on a project
Developing a change management process

Baselining your plan
Following the defined change management process
Managing the change control process
Managing and Communicating Requirements
Analysing requirements

Verifying, prioritising and organising requirements
Specifying the requirements document
Identifying key relationships using traceability
Executing the communication plan

Addressing common pitfalls typically encountered during requirements development
Validating the requirements document with key stakeholders
Managing stakeholder agreement and conflict
Assessing and Validating Solutions
Allocating requirements

Optimising business value
Evaluating dependencies between the individual requirements
Assessing organisational readiness

Identifying organisational capability gaps
Defining business and technical organisational impacts
Developing Business Analysis Competencies

Going beyond the mechanics of analysis
Applying the IIBA? Business Analysis Competency framework