        ServiceNow for Developers培訓

Introduction

ServiceNow at a Glance

Software-as-a product
ServiceNow stack
Tables and fields
Preparing the Development Environment

Obtaining a ServiceNow Developer Instance
Introduction to Development
Navigating the User Interface

Developing in ServiceNow Basics

Designing an application table
Creating a table
Adding fields
Creating an application file
Creating modules and fields
Developing forms
Inputting data
Working with script editor features
Creating workflows
Self-Service & Process Automation

Scripting and API

Working with client scripts
Working with UI actions
Working with UI policies
Managing application business logic
Running action with scheduled jobs
Scripting in workflow actions
Configuring, transforming, and debugging scripts
Creating a ServiceNow API
GlideRecord, GlideSystem, and GlideForm

Implementing dot-walking
Using GlideRecord APIs
Applying CRUD
Implementing events
Working with GlideSystem
Using GlideForm client-side APIs
GlideAjax and GlideUser

Using GlideAjax client-server APIs
Using GlideUser client-side APIs
Managing Applications

Controlling access to the application and its records
Sending notification to stakeholders and collaborators
Using flow designer to automate applications
Integrating ServiceNow with public web services
Using the Service Catalog to provide access to applications
Testing the applications manually and automatically
Using the application repository to install/uninstall applications
Summary and Conclusion